CML Promotions is not just another promotional gifts company

Get to know us

Working from the heart

Conscious Creation

CML Promotions is a New Zealand-born company with a global reach. We have been operating for over a decade and our passion remains as strong as it was on day one! We offer unique solutions to our clients across industries and always prioritise attention to detail. We believe that success comes from the heart, and live and work by our values every day.

"A single item has so much power when it comes to deepening the bond you have with your clients and building more awareness of what you do to increase your clientele.
Carolyn Lowe

A Personal Welcome

CML Promotions was born from a desire to serve companies who wish to impact their clients at a much deeper level, and has since transformed not only into a passion but a lifestyle! Founded by Carolyn Lowe, whose experience spans almost two decades in the industry, CML Promotions has grown into a thriving business serving hundreds of clients across New Zealand.

Our key values are integrity, energy, innovation and loyalty, and we live that both professionally and personally. When you entrust your brand to us, we take it very seriously! We love feeling like we are an extension of your brand, while we work with you in creating something from inception to completion.

We pride ourselves on the fact that we are New Zealand born but globally focused. We believe relationships are the foundation of successful business and have established international partnerships that are fast transforming the experience we can create for our clients and our clients’ clients, through artificial intelligence and more!

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We do our best to support

causes of Impact

At CML Promotions, we do our best to support causes that align with our values and have a positive impact on the world. Our chosen charity this year is Head Held High, which is an organisation on a mission to end poverty. Based in India, they are focused on equipping individuals with the tools and education needed to transform their lives.

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Have you ever wondered… How can I help someone poor live a better life? How can I make a real contribution, not just a donation? What can I do? Many in the world care, and do wish to make a difference, yet struggle with the “how”. We found ourselves asking these same questions.

That’s where Head Held High’s One for One program comes in. The belief behind this program is that if every poverty stricken person on this planet has a One for One buddy, they will no longer be poor.

If 140 million persons each take just one other person in the world out of poverty, this would transform 700 million lives.

Over a period of time, we can make poverty vanish. The fact is that many people do care and would like to act, but are not sure how. One-for-One is a way for us to directly make a difference – in a young and disadvantaged person’s life.

Watch the short video below to meet Ramesh, one of the program's graduates.

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We're With You every step of the way!

Book a discovery call with Carolyn today to explore the possibilities for your company.

The answers you may be looking for!

Frequently Asked Questions

The majority of the products shown on the website can be branded. A handful of them would normally be supplied unbranded, however if branding was something you required, then just ask. If it can be done, we will make it happen!

The best branding methods vary depending on the products you select, so please speak to us about this at the time of enquiry. There will be different prices for different techniques and quantities.

For many products, you can choose multiple locations for branding positioning, however, each location is likely to attract a setup fee. Again ask if you need more clarification on this.

For some branding techniques like pad print, screen print and embroidery, you can choose multiple colours.

We get asked this time and time again… A promotional product can be anything from traditional, funky or innovative products with your branding that can be used by your team, gifted to clients, sold (if you have a valued brand) or used as a gift with a purchase to encourage sales of your own products.

Branded apparel (uniforms) is also a promotional representative – further exposure for the brand which can be anything from tradespeople to a Corporate office team. Branding delivers cost effective marketing and an incentive for potential clients. Promotional items are the most tangible for the money spent in all marketing avenues. They promote brands, events, or any innovative idea you have in place.

Common uses for promotional items:

  • Trade shows and Conferences
  • Corporate and Event merchandise
  • Point of Sale (POS) and Gift with purchase (mostly for retail purposes)
  • Motivation, incentive and recognition programs for staff and or clients
  • Corporate gifts for a lasting impression
  • Apparel – from sports teams to business attire

This depends on what your requirements are. We usually turn things around promptly, however, we always discuss each individual requirement with clients at the time of enquiry.

Yes, we do uniforms for all sorts of industries:

– Corporate Wear
– Tradies – we have a good range of polos, vests, jackets and a hi-vis range too
– School Uniforms – Yes including sports uniforms, socks etc
– Early Childhood Centres
– Sports Uniforms – make your team the one that stands out! A huge range from affordable to the latest sublimated, full garment printing. Custom made and branded on request also an option.

We have access to hundreds of thousands of products and we just can’t manage them ALL online so PLEASE just ask – chances are you are likely to receive – the world really is your oyster! We encourage people to think outside the box – we believe the more out of the box the product is the more it will be noticed! Our catalogue has fantastic products and a great variety however we can also do outside the norm – something quirky or specific to an event so just ask. Often these items do require larger quantities however. Just let us know your theme, budget, and target market and we come to you with ideas. We pride ourselves our our creativity and have a good knowledge of PR and marketing.

Most of our suppliers are based in NZ however we also have access to products which can be shipped in direct from Australia, and other off shore countries.

Branded products cannot be returned unless they are damaged, the branding is incorrect based on the proof or it is not the product you ordered. Items cannot be re-stocked if they have your brand on them.

Pricing is done on a case by case basis, as it depends on a variety of things like quantities required, what the product is, what type of branding you require, print colours and the number of positions branding is required in. Quotes are done within 48 hours of being received, and often sooner. For any special requests, please do let us know.

You can add specific PMS colours if need be or choose a colour similar to those you require. Extra colours sometimes attract a setup fee, depending on branding technique used.

Please email us your design/logo and it will be quoted on an individual basis as it is difficult to anticipate how many stitches are required. Please advise how big you wish your artwork to be.

An indent is when you place an order for goods that are generally imported from off-shore, especially for you. Indent orders require a 50% deposit and special terms apply. Indent orders are usually for 1000+ items – it depends on the value. Smaller numbers are sometimes possible. They are usually sea freighted here and can take anywhere between 8 – 16 weeks for production and shipping depending on where they come from. Air freight is possible. Please see the TERMS tab for more information.

Setup charges cover the setup of artwork on supplier systems in preparation for embellishment runs. Embroidery on apparel is great as setup is a one-off cost unless artwork changes. Screen print is a very manual setup process with a whole screen requiring setup for each colour. Screen print and Pad Print require a setup fee PER COLOUR and there will also be a print fee PER COLOUR. Full Colour options are sometimes available, like digital transfer etc which are a single setup fee. Setup fees vary by supplier and branding type.

The standard turnaround for orders is 7-15 WORKING days from sign-off of the artwork proof, however this is subject to stock availability. Lanyards are usually 15 WORKING days from proof. Make sure you allow time for the artwork to be proofed (1-2 days), a copy sent to you and your approval sent back when considering lead times. Any INDENT orders, usually large orders of 1000+ that are coming in from overseas, take from 12-16 weeks. How can I get my order faster? One way to improve your order turnaround is to supply the correct artwork format and sign the proof off ASAP once you receive it. Talk to us – some products can be pushed through faster than others and it all depends on availability on our supplier’s production lines. If you have an urgent deadline, let us know at the time of order and we’ll do what we can to achieve. Please note there sometimes may be a fee for a rush order.

CML Promotions product range is huge and cannot all be covered in catalogues or on this website. Most clients get a very general idea from our product gallery, and then ask for any specific requirements or requests. With time, a budget and good brief almost anything can be sourced, so please if you don’t see what you want, just ask. The chances are I can do it, and if I can’t I will let you know.

Yes, we can do this, however, all product needs to be pre-paid by the client. We will store your pre-paid, branded stock so that you can draw down on it for delivery. We will invoice you monthly for pick, pack and delivery costs for all orders. This allows you to get better pricing by purchasing in bulk, reduces any issues of stock not being available when required and faster delivery. We don’t generally carry un-branded stock at all and order from various importers who carry minimum stock levels in NZ.

The minimums vary from product to product. Please note, however, if orders are placed for under minimum quantities this does affect the pricing and there could be additional costs. We appreciate however that all businesses should have opportunity to promote themselves, so please feel free to ask at time on contact.

Yes, we can source ethically produced products. Please ask if this is a requirement at the time of your enquiry.

If you have an account with us and are a pre-approved purchaser, then our terms are strictly 20th of the month following. Casual customers pay by credit card or direct debit when they order.

Artwork must be sent through in one of the following formats to get the best result: .eps or .ai ie: photoshop or Adobe Illustrator format, ideally a vector file. A high res PDF can be used but we have a few specifications for the file type. For embroidery, we can usually accept a high resolution .jpeg too. If your artwork is not of acceptable quality for a high quality brand result, then we will suggest you either get your designer to provide a higher resolution image or we are very happy to have it re-drawn for you at a fee starting at $40 plus GST, however, this does depend on the complexity of the design/logo.

IMPORTANT NOTE: Setup fees apply. For screen print and pad print, there is a separate setup fee for every colour and every position/location, so you may wish to consider it. This is your choice.

We will always send you an electronic proof which will give you a visual impression of your artwork on a line-art version of the product. You are expected to check positioning, size and colours and approve it based on this. If you have any concerns, we can arrange for a real swatch of the embroidery to be done and we will just charge freight for it to be delivered to you. If it’s important to get a pre-production sample of print options, there will be a setup and print run charge applied – please enquire. Please note that the perception of colours can vary from device screen to screen so if you haven’t given us PMS colours to work with, then final colour may differ slightly too how it appears on your screen.

This will be considered on a case-by-case basis. Often if it is high value retail items, we will say No as there is always a risk with decorating and if an error occurs, then it will not be possible to replace your items. If a decorating error is made on our own items which we source at wholesale, then we can replace them easily and have them re-done. If we accept your items for decorating, it will be entirely at your risk – we will take all care but no responsibility for either any damage to the goods or with any errors with the decorating.

Yes you can. If there are many addresses, please send us the destination addresses and we’ll take care of it from there. There will be a freight charge per delivery.

You may cancel or add products before signing the artwork proof at no charge. If stock has been ordered yet production has not commenced, this could incur extra be aware. There may be a re-stocking and freight recovery fee depending on where the order is in the process.

Yes, you can change your artwork, but there can be a change out fee depending on what needs to be changed.

Can I receive a pre-production sample for approval prior to my order being placed into production?

You can usually receive pre-production samples where a single product is embellished to your requirements however there will usually be a charge – this varies by product type and embellishment type. If your order is a large indent order, this is free of charge once the order is signed off.